FAQ
Frequently Asked Questions
About NACPRO+
What is NACPRO+?
NACPRO+ is a physician-formulated daily immune supplement developed by Dr. JiaYia Liu (Infectious Disease) and Dr. Lisa Ma (Primary Care). It combines 22 synergistic nutrients, vitamins, minerals, and botanicals — including NAC, Quercetin, Cordyceps, Elderberry, and Turmeric — into one convenient daily packet designed to support immune health, energy, and mental clarity.
Who created NACPRO+?
NACPRO+ was created by two board-certified physicians — Dr. JiaYia Liu, an Infectious Disease specialist, and Dr. Lisa Ma, a Primary Care physician with decades of clinical experience. Both doctors formulated NACPRO+ as a supplement they take themselves and give to their patients.
Is NACPRO+ third-party tested?
Yes. Every batch is independently verified by outside labs for purity and potency. NACPRO+ contains no GMOs, no fillers, no caffeine, and is 100% vegan, gluten-free, soy-free, and dairy-free.
Taking NACPRO+
How do I take NACPRO+?
Take one packet daily. You can mix it into water, blend it into a smoothie, or sprinkle it on food. It has a pleasant orange-mint flavor. For best results, take it consistently every day — immune health is built over time, not overnight.
When will I start to feel results?
Many customers report noticing improved energy and mental clarity within the first 1–2 weeks. Immune benefits build over time with consistent daily use. The 20-serving (20-day) starter box is designed to give you a meaningful foundation to feel the difference.
Can I take NACPRO+ if I'm already taking other supplements or medications?
NACPRO+ is made from well-studied nutrients and botanicals, but if you are on prescription medications or have a medical condition, we recommend consulting your physician before adding any supplement to your routine. Our physicians are happy to be consulted — reach us at Contact Us.
Is NACPRO+ safe during pregnancy or breastfeeding?
We recommend consulting your OB-GYN or healthcare provider before taking NACPRO+ during pregnancy or while breastfeeding.
Can children take NACPRO+?
NACPRO+ is formulated for adults. Please consult a pediatrician before giving NACPRO+ to a child.
What if I miss a day?
No need to worry — just continue with your next scheduled packet. Do not double-dose. Consistency over time is what builds lasting immune resilience.
Choosing the Right Bundle
Which bundle should I start with?
If you're new to NACPRO+, the 20-Serving Box is the perfect starting point — it gives your body 20 days to build an immune foundation. Most customers who try it become long-term users and move to the 40-, 60-, or 80-serving bundles for better value and free shipping.
What's the difference between the bundle sizes?
All bundles contain the exact same physician-formulated formula — the difference is supply length and savings:
- 20 Servings — $79 ($3.95/day) — Best for first-time buyers
- 40 Servings — $155 ($3.88/day) — Save $3 + free shipping
- 60 Servings ⭐ Most Popular — $230 ($3.83/day) — Save $7 + free shipping
- 80 Servings 🏆 Best Value — $298 ($3.73/day) — Save $18 + free shipping
Orders & Shipping
When will my order ship?
Orders are typically processed and shipped within 1–3 business days. You'll receive a tracking number by email once your order ships.
Do you offer free shipping?
Yes — free shipping on orders of $150 or more. The 40-serving ($155), 60-serving ($230), and 80-serving ($298) bundles all qualify.
Do you ship internationally?
Please contact us at Contact Us for international shipping inquiries.
Returns & Guarantee
What is your money-back guarantee?
We stand behind NACPRO+ completely. If you are not satisfied for any reason within 60 days of purchase, simply return your order for a full refund — no questions asked.
How do I request a refund?
Contact our team at Contact Us and we'll take care of you promptly.
Subscriptions
How does Subscribe & Save work?
When you choose the Subscribe & Save option at checkout, you'll receive your chosen bundle on a recurring monthly schedule at up to 20% off the one-time price. You can cancel anytime — no long-term commitment required.
How do I manage or cancel my subscription?
You can manage, pause, or cancel your subscription at any time through your account portal or by contacting our team at Contact Us.
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